11/29/2023 0 Comments Autodwg dwgsee trial versionAnd AutoDWG offer free technical support for both pre-sales and post-sales, as long as you have any problem about the software, please send AutoDWG email with your product name and order number - if you've purchased, for technical support. If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.Within 30 days from the date of purchase, AutoDWG will accept the return of End User License products, if for product defects only and is subject to the terms and conditions below.Īll AutoDWG products offer free trial download and/or one time free conversion service, users can download and test it before the purchase. By placing an order for any of our products or services, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy. It is your responsibility to familiarize yourself with this refund policy. Destroy the disc and uninstall the software from your computer if you purchased a CD version of the product. Uninstall the software and remove it from your computer.Ģ. In rare instances and only within 15 days of purchase, if due to technical difficulties the software will not function, and our technical support team failed to provide a fix, short-term solution or work-around within one month.ġ.You've been double charged due to the system problem of the third party payment platform.You purchased a wrong product, and then purchased the right product from DWGSee™ or AutoDWG ™ within 30 days.You failed to receive the registration code or license code for the product, and didn't try to contact us to get your registration code or license code.You requested for a refund for technical issues, but never provided any assistance to our support team with any detailed description of the problem.You changed your mind after placing an order.You purchased the so-called "wrong" product, and you purchased the "right" product from another company.We generally do not refund or exchange products in these circumstances: We have this policy since it would be impossible for you to return your registered version of our software. Exceptions to the refund policy are handled on a case-by-case basis and only granted when emergency or extenuating circumstances exist. Due to the automated way that orders are processed and fulfilled, once an order is processed and the registration details and download instructions are issued, it cannot be canceled so that no refunds will be given. If you purchase one of our products, after your payment has cleared, you will receive an email with the purchase code to activate the software. If the issue happens to a specific file, it would be helpful if you can email us the file that you are having problem with which could be better for the illustration of the problem. If you are not satisfied with your DWGSee™ desktop converter or should you have any problem using the software, please send us email with your order number and product name for technical support. We strongly recommend that all customers download, install, and test the trial version of any product prior to making a purchase. Once the software is legally registered, watermark will be removed. All of our software is fully-functional during the trial period, the trial version will not expire but will leave watermark on pages. Please test the trial version to make sure that the software meets your needs before purchasing a license. We provide free trial version to let you fully evaluate our products before you make a purchase decision. The products available for purchase on our web site are downloadable, fully-functional, and try-before-you-buy. REFUND POLICY DWGSee™ Individual User License Server license
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